Leak Adjustment Request Form

acknowledgment of Guidelines

Leak repairs that do not qualify:

• Any leaks that should have been discovered with routine maintenance/inspections
• Irrigation Systems or Drip Systems
• Backflow Devices 
• Pressure Regulating Valves (PRV)
• Plumbing Fixtures (faucets, showers, toilets, hose bibs, etc.)
• Appliances (hot water heater, dishwasher, washing machine, refrigerator, etc.)
• Additional Items (pools, hot tubs, and water features, etc.)

The City will consider granting an adjustment under the following circumstances:

• A documented repair was made on the supply line between the meter and the house or within the walls of the home.
• More than double the water use on the meter compared to last year for the same month
• The account is current, unless there are prior arrangements
• No leak adjustments have been provided within the past 12 months
• Submit the leak adjustment form and proof of repair within 30 days of discovery
• Non-qualifying residential water leaks between November and March can qualify for an adjustment to the winter average. This will prevent your sewer cost from increasing in April.

Click here for a full list of guidelines